My Pick and Pack provides clear, all-inclusive pricing for direct-to-consumer fulfillment, ensuring you know your costs upfront. Our standard fees cover:
Initial setup and integration for a smooth start
Receiving and organizing your inventory
Secure warehousing and storage
Picking, packing, and shipping each order
If your business has unique requirements, such as kitting or other specialized services, My Pick and Pack can tailor their solutions to meet your needs. All quotes are customized based on your specific requirements.
My Pick and Pack is more than just a pick-and-pack warehouse. We provide top-tier technology, analytics, and scalability to support rapid growth and expansion into new locations — all without any extra cost.
Every fulfillment center is staffed with customer support professionals who are onsite to provide immediate help and ensure any issues are swiftly addressed.
We’ve secured bulk discounts with UPS, USPS, FedEx, DHL, and other carriers for both domestic and international shipping at various service levels, and we pass those savings directly to you.
Yes, My Pick and Pack provides returns management as an added service. They charge a flat fee for returns, which covers the processing of all returned items and is only applied once the return reaches our fulfillment center. Purchasing return labels through My Pick and Pack is optional. You can opt for discounted labels from us, or you can use your own labels or have your customers purchase them.
Shipping costs can vary depending on factors such as weight, size, destination, service level, and more. Each My Pick and Pack quote is tailored to provide the most accurate rates, considering batchable orders, volume, and other relevant factors.
Yes! My Pick and Pack can deliver orders to over 250 destinations. International shipping quotes are available upon request. My Pick and Pack also has fulfillment centers in the USA, Canada, the UK, Australia, and Europe.
My Pick and Pack’s software is completely free for all customers, including access to all turnkey integrations. As a My Pick and Pack customer, you can use the dashboard to connect your ecommerce store(s) and manage your inventory, orders, shipments, and more.
Yes, My Pick and Pack allows ecommerce merchants to use their own custom-branded boxes, mailers, and inserts. You simply pay for storage of these items.
Yes! My Pick and Pack uses plain brown boxes in various standard sizes, along with plain poly mailers, bubble mailers, tape, dunnage, and shipping labels for all orders.
Yes, once approved, My Pick and Pack’s fulfillment associates can provide kitting services to meet your specific shipping requirements.
Yes, our Growth Plan is designed for merchants who ship fewer than 400 orders per month.